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If you have an issue or question, you can click the button below to email a Customer Service representative.

Shipping & Delivery

It typically takes 2-5 business days (excluding PO Boxes) for you to receive your package once it has shipped. Delivery timeframes are always estimates and not guarantees as courier delays are outside of our control


We do ship to PO Boxes however it can take 2-14 business days for delivery


We do ship to APO/FPO addresses however it can take 2-14 business days for delivery


We currently only ship to the United States and Canada.


Once your order is shipped from our warehouse, we will send you an email to confirm your order has shipped, and this email will include a tracking number and a link to enable you to track your package.


All orders are shipped via local couriers and we do not offer local pickup.


Shipping fees vary by state/province and the shipping cost is shown at checkout.


Order Information

If you placed an order by accident please immediately contact customer support via email at info@zorawchocolates.com


If your order has already shipped or been processed by our warehouse we are unable to cancel your order


We do not offer exchanges.


For all order adjustment inquiries please contact us via email at info@zorawchocolates.com


If you entered the wrong address please contact us customer support via email at info@zorawchocolates.com. We can only update your shipping information prior to your order being shipped. Once your order has shipped we are unable to adjust the delivery address.


When you subscribed to ZoRaw you would have received an email containing a link to manage and update your subscription. If you are unable to locate, or no longer have the email please contact customer support and we can send you a new link


At this time the variety box is only available with 4 Dark, 4 Milk, 4 Almond and we are unable to make custom variety boxes.


If you are experiencing issues trying to redeem your coupon code please contact customer support.


Gift Cards are final sale and cannot be returned or exchanged.


Allergy & Dietary

We sweeten our Protein Chocolate Bars exclusively with stevia and erythritol. Stevia is a natural herb and sweetener found in South America and has been used to sweeten food since the 16th century! Erythritol is a natural sugar alcohol, which is unlike any other, as it doesn't affect blood glucose or cause bloating, making it the perfect keto sweetener.


The shelf life is one year.


Yes, all of our chocolate bars are naturally gluten-free and grain-free.


You can calculate net carbs using this simple forumla!
Total Carbohydrates – Fibre – Erythritol


ZoRaw Protein Dark Chocolate Bar has 2g of net carbs
ZoRaw Protein Milk Chocolate Bar has 4g of net carbs.
ZoRaw Protein Milk Chocolate Bars - Almonds has 4g of net carbs.


We currently have 2 vegan friendly options, the 72% Extra Dark Chocolate Bar with Protein, and the 55% Dark Chocolate Coconut ‘Milk’ with Protein


All of our chocolate bars are naturally gluten-free, grain-free and soy-free. All bars except for the almond bar are also tree nut and peanut-free. There is a risk of cross-contamination, if you have a severe nut allergy please do not purchase.


The high fat content in each bar comes only from the cocoa butter in the chocolate! Cocoa butter, which is high in saturated fat is made up of stearic acid. Steric Acid is a saturated fat but due to its chemistry it does not raise LDL cholesterol (the bad cholesterol) as do most other saturated fats. This is because stearic acid is actually converted to oleic acid (a heart-healthy monounsaturated fat) in the liver.
Those following a high fat and low carb diet do so that their body can switch to fat for energy rather than carbohydrates.
Of course everyone's dietary needs are different so always consult with your doctor if you have restrictions!


ZoRaw

It sure is! This is the real deal – it’s your typical delicious chocolate bar without the bad stuff!


We replace the sugar and bad fats found in traditional sugary chocolate bars with the perfect blend of natural keto sweeteners: stevia and erythritol. We use cocoa butter, mass and nibs which ensure there’s an abundance of healthy fats!


Each bar is composed of a blend of vanilla flavourings that are derived from natural sources such as vanilla orchid.


Yes! Not all fiber is suitable for keto, but Inulin is! The type of type of fibre matters e.g. insoluble vs. soluble. The fibre source in each ZoRaw Chocolate bar is from inulin and cacao which are both insoluble fibres. Insoluble fibres cannot be absorbed and have no effect on blood sugar and ketosis. Therefore, can be deducted from the total carb count for anyone following a keto diet.


The entire bar!


You can purchase our products directly from our site or from a store near you! Check out our store locator page:

https://www.zorawchocolates.ca/pages/store-locator


ZoRaw Chocolates is proudly Canadian. All ZoRaw products are made in house at the ZoRaw Chocolate Factory in Toronto, Ontario.